FREQUENTLY ASKED QUESTIONS
We strive to provide accurate product images to give you a clear idea of what you'll receive. However, please note that due to variations in lighting, display settings, and slight differences in manufacturing processes, there may be minor variations in color and texture compared to the images. If you have any specific concerns or questions about a particular product, feel free to contact our customer support team. They'll be happy to provide additional information or assist you further.
You can typically access your sales receipt in the following ways:
Order Confirmation Email: Check your email inbox for an order confirmation email from TrendyTease. This email usually contains a detailed breakdown of your purchase, including the items purchased, quantities, prices, and total amount.
Account Dashboard: If you have a TrendyTease account, you can log in to your account dashboard. Look for the "Order History" or "My Orders" section. Here, you can view details of your past orders, including sales receipts.
To return an item, please follow these steps:
Contact Customer Support: Reach out to our customer support team within [Number] days of receiving your order to initiate the return process. You can contact us via [Email address], [Phone number], or through our website's contact form.
Provide Return Reason: Clearly state the reason for your return, such as incorrect item, damaged product, or unwanted item.
Follow Return Instructions: Our customer support team will provide you with specific instructions on how to return the item, including the return shipping address and any necessary documentation.
Package the Item: Carefully package the item in its original condition, including all tags, labels, and original packaging.
Ship the Package: Use a reliable shipping carrier to ship the package to the provided return address. Please retain the shipping tracking number for reference.
Once we receive your returned item and verify its condition, we will process your refund or exchange as per our return policy. Please note that return shipping costs are typically the customer's responsibility, unless the return is due to our error (e.g., wrong item, damaged product).
We strive to keep our inventory stocked with your favorite items. However, due to various factors like seasonal trends or limited stock, some items may occasionally go out of stock.
We do our best to restock popular items. To stay updated on restocking timelines, we recommend:
- Checking the Product Page Regularly: Keep an eye on the product page for any updates on availability.
- Signing Up for Notifications: Some of our products allow you to sign up for email notifications when they're back in stock.
Please note that specific shipping regions and any associated fees may vary. For the most accurate and up-to-date information, we recommend checking the shipping details during the checkout process or contacting our customer support team.